Customer Service

Frequently Asked Questions

• Where is my order?
• Do you ship to my location?
• What methods of payment do you accept?
• How do I use my store credit?
• Do you have size charts?
• More Questions

Submit a question to our Customer Service

• By email: questions@howcool.com.
• Create a ticket*

User Account

By creating an account at howcool.com you will be able to shop faster, be up to date on order statuses, and keep track of the orders you have previously made.